Frequency of never events Although most never events are rare, these safety incidents can have significant effects on patients and...

A new study reveals that team training in healthcare can reduce medical errors by 19 percent. Team training can also reduce patient...

Today begins Patient Safety Awareness Week. Many healthcare leaders will acknowledge it, but are actually hiding from it. They do this in...

By now almost everyone involved in health care quality improvement has heard of the checklist used to insert central lines that was...

A Boston surgeon who performed the wrong procedure on the hand of an elderly woman has disclosed the excruciating details of his error in...

The value of a debriefing after any procedure, episode of care, case, event, or work day cannot be underestimated. Debriefing has been...

They depend on investment income, spending reserves or corporate subsidy to survive. If you are not profitable, how can you invest in...

(This post is an adaptation from Seth Godin) There is the mistake of overdoing the defense of the status quo, the error of investing too...

Almost all of us believe we are capable of editing, giving feedback or merely criticizing. Initiating a safety project, a new process, a...

The Dreamliner has been grounded for several months due to safety incidents with its batteries. The news media has provided in-depth...

After leading over 225 performance improvement initiatives in the last 20 years, it's clear to me that it takes about six to nine months...

When it comes to TeamSTEPPS training, what physicians want is... Just the 10-minute overview because "I don't have time to sit through 4...