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All about leaders that changed their organizations

Our coaching is designed to provide measurable, demonstrable, sustainable results.

Decreased Door to Bed TAT by 6 Minutes

"The Leadership Lab was fantastic. It equipped me with the skills I needed to lead a successful change project. That project laid the foundation for a major workflow change that will further benefit our patients and my ED. Steve is an outstanding instructor who kept me highly engaged throughout the curriculum and was readily available to assist with questions. I can't recommend the Lab highly enough. It's well worth your time and effort."

Tyler W. Barrett, MD MSCI FACEP FHRS

Associate Professor

Medical Director 

Department of Emergency Medicine

Vanderbilt University Medical Center

Massively Decreased Complexity and Errors in Scheduling Patients by: 
  • Decreasing patient scheduling templates from 47 to 3
  • Decreasing scheduling rules from 85 to 6
  • Decreasing the number of appointment types from 92 to 13

"I feel like I won the lottery when I got the opportunity to participate in the Leadership Lab. It was so worthwhile for me that I am sending other members of my leadership team through it."


Giri Korivi, MD

Chairman, Family Medicine

Premier Medical Group

Reduced the 8-Day Readmission Rate from a High of 18.37% to 2.31%

"I certainly enjoyed the Leadership Lab.  The timing for me was perfect – as I was just stepping into my new role leading the hospitalist program.


I needed the guidance the Lab provided to implement the changes I wanted to accomplish this first year in my leadership position.  The Lab got me off the ground and seeing progress already."


Thanks for your support.  I think this is a great program."

Bradley N. Bullock, M.D. 

Hospitalist, Internal Medicine and Pediatrics

Williamson Medical Center

Decreased the Time Required to Read "Stat" Films

"This Leadership Lab gave me the skills and tools to take a seat at the leadership table in my hospital. If this Lab can work for a radiologist that likes to stay in the reading room and read films, it can work for any physician. I strongly recommend it."

  • Ina Radtke, MD PhD

  • Radiology and Imaging Associates

  • Paris, TN

Improved the Percentage of Babies Placed on Maternal Chest for Skin to Skin Contact for the First Hour After Birth

"With each new skill I learned, I kept saying to myself, 'So that's why the project I led last year didn't work.' The skills I learned were very valuable and enabled me to lead a project this year that dramatically improved one of our core measures and our patient satisfaction. I strongly recommend this coaching to any physician who wants to improve care."

Heather Rupe, DO

Women's Group of Franklin

Williamson Medical Center

Increased staff retention from 49% to 93%



"I wanted to learn leadership skills to advance my career, and successfully lead new projects. With the skills I learned in the Leadership Lab, I was able to lead a project that increased staff retention from 49% to 93%. This made a huge impact on our clinic and staff and created a great work environment. I would strongly recommend this curriculum to any physician."

Parul Goyal, MD

Assistant Professor of Medicine

Vanderbilt Health One Hundred Oaks

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