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All about leaders that changed their organizations

Our coaching is designed to provide measurable, demonstrable, sustainable results.

Decreased Door to Bed TAT by 6 Minutes

"The Leadership Lab was fantastic. It equipped me with the skills I needed to lead a successful change project. That project laid the foundation for a major workflow change that will further benefit our patients and my ED. Steve is an outstanding instructor who kept me highly engaged throughout the curriculum and was readily available to assist with questions. I can't recommend the Lab highly enough. It's well worth your time and effort."

Tyler W. Barrett, MD MSCI FACEP FHRS

Associate Professor

Medical Director 

Department of Emergency Medicine

Vanderbilt University Medical Center

Massively Decreased Complexity and Errors in Scheduling Patients by: 
  • Decreasing patient scheduling templates from 47 to 3
  • Decreasing scheduling rules from 85 to 6
  • Decreasing the number of appointment types from 92 to 13

"I feel like I won the lottery when I got the opportunity to participate in the Leadership Lab. It was so worthwhile for me that I am sending other members of my leadership team through it."


Giri Korivi, MD

Chairman, Family Medicine

Premier Medical Group

Reduced the 8-Day Readmission Rate from a High of 18.37% to 2.31%

"I certainly enjoyed the Leadership Lab.  The timing for me was perfect – as I was just stepping into my new role leading the hospitalist program.


I needed the guidance the Lab provided to implement the changes I wanted to accomplish this first year in my leadership position.  The Lab got me off the ground and seeing progress already."


Thanks for your support.  I think this is a great program."

Bradley N. Bullock, M.D. 

Hospitalist, Internal Medicine and Pediatrics

Williamson Medical Center

Decreased the Time Required to Read "Stat" Films

"This Leadership Lab gave me the skills and tools to take a seat at the leadership table in my hospital. If this Lab can work for a radiologist that likes to stay in the reading room and read films, it can work for any physician. I strongly recommend it."

  • Ina Radtke, MD PhD

  • Radiology and Imaging Associates

  • Paris, TN

Improved the Percentage of Babies Placed on Maternal Chest for Skin to Skin Contact for the First Hour After Birth

"With each new skill I learned, I kept saying to myself, 'So that's why the project I led last year didn't work.' The skills I learned were very valuable and enabled me to lead a project this year that dramatically improved one of our core measures and our patient satisfaction. I strongly recommend this coaching to any physician who wants to improve care."

Heather Rupe, DO

Women's Group of Franklin

Williamson Medical Center

Increased staff retention from 49% to 93%



"I wanted to learn leadership skills to advance my career, and successfully lead new projects. With the skills I learned in the Leadership Lab, I was able to lead a project that increased staff retention from 49% to 93%. This made a huge impact on our clinic and staff and created a great work environment. I would strongly recommend this curriculum to any physician."

Parul Goyal, MD

Assistant Professor of Medicine

Vanderbilt Health One Hundred Oaks

What Other Physicians Are Saying

"I joined the Leadership Lab because I have a passion for promoting evidence-based, high-quality medical care. The Lab equipped me with the best strategies to lead others in my group to strive toward similar goals. I learned to lead a project that directly involved physicians and mid-level providers to hold peers accountable for their clinical decision-making. This was a very rewarding endeavor and I highly recommend it."


Daniel J Sherwood, MD, FAAFP

Dickson Medical Associates

Fairview, TN



"One of the most important lessons I learned in the Leadership Lab is that even junior members of the team - with no real authority or position - can, with the right knowledge and skill, create better systems and processes for their organization. The Lab taught me how to create relationships, open lines of communication, and create a culture of accountability that never existed before. If you are thinking about the Lab and wonder if you're qualified for it, just do it. You'll be amazed at what you can accomplish.”


Mary C. Beck

Community Relations Coordinator

Mid South Transplant Foundation

Memphis, TN



"The Leadership Lab equipped me with a systems-based mindset, enabling me to lead projects that produce sustainable results. Most importantly, the Lab "filled my bucket”  - giving me a greater sense of purpose and satisfaction while establishing me as someone in the organization who can get things done. The Lab is career-changing and definitely worth the investment of your time."


Sarah Essary MD

Maury Regional Medical Group

Columbia, TN


"Leading an improvement project as part of the Lab allowed me to see the power of making a real difference in the lives of individual patients. The Lab equipped me to use team problem-solving and evaluation to move a project from idea to implementation. This experience was definitely worth it… for me and my patients!"


Pamela Sanders, MD

Owner, Seasons Family Medicine

Cookeville, TN


"I joined the TMA Leadership Lab to grow in my role as an effective leader, and the Lab helped me do exactly that. Because of the Lab, I learned how to create a culture of accountability, how to use written documents and flow sheets to effectively train new processes of care, and how to write meaningful policies. This was a great experience and I strongly recommend it to any physician wanting to become a better leader."


Kanika Bagai, M.D., MSCI

Professor, Department of Neurology

Director, Sleep Medicine Fellowship Program

Vanderbilt University Medical Center

Nashville, TN



"Whether you are a newly appointed leader or someone with significant leadership experience, the Lab has something for you. I've been leading large, complex improvement projects for a while, but as a result of the Lab, my work now progresses more quickly and with fewer missteps. The Lab was especially useful in helping me become a better communicator, handle pushback more effectively, and get buy-in more readily. Every physician leader will benefit from the Lab."


Chetan Aher, MD, FACS

Assistant Professor of Surgery

Division of General Surgery

Department of Surgery

Clinical Director  VUMC Health IT

Vice Chair for Information Technologies  Section of Surgical Sciences

Nashville, TN



"I almost didn't join the leadership Lab because I thought I was too busy. But I made the time to do it and am so thankful I did. The Lab helped me implement much-needed changes in our CVICU that will improve our patient's quality of care and satisfaction while also improving our communication effectiveness. The lab was worth every minute I invested in it."


Harish Manyam, MD

Chief of Cardiology, Director of Cardiovascular Research, and Head of the Atrial Fibrillation Center

Erlanger Medical Center

Chattanooga, TN

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