I believe everyone is created in God's image and therefore has - with the right coaching, inspiration, and motivation - the ability to succeed, to achieve, and to do worthwhile work that makes a "dent in the universe."
Helping others become their best self is what makes me tick, and has defined my life's work.
While serving as a Captain for FedEx, I co-founded Crew Training International, Inc. (CTI). CTI grew to be the world's largest provider of teamwork and communications skills training for military flight squadrons. The coaching, training, and mentoring programs built into our products helped produce the greatest improvement in aircraft safety in U.S. Air Force history. Thousands of military pilots around the world benefited from our training.
In my role as the founder, Chairman, and CEO of LifeWings Partners LLC, I helped coach leaders in over 250 health care organizations around the world lead change initiatives to eliminate patient harm, improve quality, and drive out waste and inefficiency in their patient care processes. LifeWings provided me the opportunity to train and coach over 20,000 administrators, physicians, nurses, and staff.
Nothing is more satisfying than seeing the leaders in a healthcare institution achieve zero patient harm, create a great working environment, and improve patient care quality measures with the help of our coaching and training.
My fire and passion to see others become their best continues to burn bright. I share what I've learned about personal and organizational excellence around the world in conferences, workshops, presentations, and group and one-on-one coaching sessions. I've authored, or co-authored, three books on patient safety, written hundreds of articles and newsletters, and designed over 40 separate training programs for commercial aviation, military flight squadrons, heavy construction, military contractors, and health care.
It is more clear than ever to me now that if you want a better organization (or life, or marriage, or partnership, or team...) you must become a better version of yourself. Nothing is more satisfying to me than being part of making that happen for you.